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Market Research Surveys

Private Sector Services

Market Research Surveys

Understanding your customers is an important part of any business. Using especially quantitative data, InnoProbe Insight is able to tell you what you want to know about your customers; are your current marketing efforts working; identify new opportunities and most importantly, how to please and win over your customers over your competition.

Pricing Plans To Suit Your Richer Insights

Tier 1

[BRONZE CLASS]

S$100
Up to 2 closed-ended questions [single option/ multiple options]
100 completes
Age 18+, males/ females
Age and gender data
Download raw data in Excel
Questionnaire Feedback and Approval required (working day 1)
Scripting (working day 1)
Fieldwork of 1 day
Data available for download immediately after fieldwork completed
Email support

Tier 2

[SILVER CLASS]

S$500
Up to 10 questions (mixture of closed/open-ended) [single option/ multiple options]
500 completes
Age 18+, males/ females
Age, gender, ethnicity data
Screening criteria
Quota control
Download raw data in Excel or/and SPSS
Customized charts/ graphs (Basic)
Questionnaire Feedback and Approval required (working day 1)
Scripting (working day 1)
Fieldwork of 1-2 days
Data available for download immediately after fieldwork completed
Email and phone support

Tier 3

[GOLD CLASS]

S$1000
Up to 20 questions (mixture of closed/open-ended) [single option/ multiple options / ranking /others
1000 completes
Age 18+, males/ females
Age, gender, ethnicity, residential status, education data
Screening criteria
Quota control
Targeting options
Download raw data in Excel or/and SPSS
Customized charts/ graphs
Tabulations
Questionnaire Feedback and Approval required (Up to 2 working days)
Scripting (1 working day)
Fieldwork of 3-4 days
Data available for download immediately after fieldwork completed
Email and phone support
Customized data analysis
1 dedicated account manager

Tier 4

[PLATINUM CLASS]

Please contact us for our customized plan to suit your needs.
Customizable research project
Questionnaire design
Advanced analytics and modelling
Age, gender, ethnicity, residential status data + other Singpass MyInfo profiling data + URA/ Singstats planning area based on postal codes
Screening criteria
Quota control
Targeting options+
Download raw data in Excel or/and SPSS
Customized charts/ graphs
Tabulations
Scripting (1 working day)
Fieldwork (depending on sample size)
Data available for download immediately after fieldwork completed
Analysis/ reporting
Email and phone support
Customized data analysis
1 dedicated account manager
Custom API integrations
Executive dashboard with real-time data visualization
AI-driven solutions

Below are commonly encountered questions that we often hear from clients, the type of research that we typically conduct to answer those questions, and the kinds of answers that clients can expect to get from the research we conduct. Please keep in mind that any of the research approaches listed below can be done at any time — there is no “perfect” sequence to these research approaches.

Typically, when a business wants to learn about a category or customers, we recommend that they start with “strategic” research. This helps to describe the current state of a market or business vs. competition. This, in turn, leads to possible ideas or theories about what might be happening in the marketplace. In some cases, the results will point to an area where new products might have a good chance of succeeding. New ideas must be carefully nurtured so that they appeal to the largest possible number of buyers. Basic ideas must be further evaluated and tested to determine if the initial ideas have merit. Ideas then turn into prototypes or products for evaluation, such as for initial use in the home, or deploying online as a service. Because there are many possible configurations of products and services, sometimes special research must be conducted to optimize the product. Once products are launched, we want to track their success in the marketplace, assess satisfaction, and monitor sales growth and share. The process continues again once new uses are identified and new customers come on-stream. The marketing process is never-ending!

In order to determine the types of research that is best suited for your unique situation, contact your InnoProbe Insight sales representative today! They can walk you through the options available for understanding your category, company, brand, or market. We look forward to serving you and seeing our world-class research capabilities!

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